Frequently
Asked Questions
Have Questions? We Encourage You to Ask!
At Alt3r Ego Fitness, we believe in the power of understanding. We’re dedicated to ensuring our clients comprehend the “why” behind their physical, nutritional, and wellness plans. While we’ve compiled some frequently asked questions here, we encourage you to reach out anytime if you’re unsure or need clarification. Your understanding and confidence are our top priorities.
You will receive a confirmation email immediately after payment. Within three business days, you’ll get access to the client portal and your introductory e-book.
Coach Kai will also upload your customized plan and resources into the portal within three business days; you will be notified via email once they’re ready.
In order to provide the best quality training & coaching with consistency to each client, Alt3r Ego trains a set amount of clients on a rolling basis. As slots become available, new clients can sign up at any time! QUALITY OVER QUANTITY!
No. 8-12 weeks is the average amount of time it usually takes for clients to change physically & psychologically. Alt3r Ego encourages every client to set realistic goals and adopt a deliberate lifestyle change. Trust the process!
Yes, our packages are completely inclusive, no matter your age, weight, fitness level, or current life circumstances.
Our Physical Training and Wellness & Nutrition packages are perfect for both men and women.
Our Competition Training services are more specialized, and we work exclusively with women – but men are welcome to reach out and we can provide an expert referral!
Each plan is customized and tailored to each client. Refunds will not be issued after plans are delivered (within 72 hours of signing up).
Absolutely! Alt3r Ego gives 10% off to Active Duty, Veterans, and First Responders. Please email a picture of your ID to alt3rego_llc@icloud.com to receive a discount code.
All available appointment times are shown on the calendar once you log-in to the portal. Clients are encouraged to book their check-ins as soon as possible, and (depending on your package) every two weeks thereafter.
Alt3r Ego will provide a grace period of up to 10 minutes. Unfortunately, if a client misses a scheduled check-in, rescheduling will not be allowed.
Reschedules requested 24 hours in advance will be honored. Call or email if you need assistance.
Contact Us
For a free, no-pressure consultation before you commit, reach out now. We guarantee a response within 24-48 hours. Your journey to wellness begins with just a friendly conversation – take that first step today!
